Terms of Use

The content on this website is for general information and education. It is not therapy, diagnosis or medical advice, and it does not replace care from a qualified professional who knows your situation.

Visiting this website, sending a message through the contact form, or calling or emailing us does not create a therapist-client relationship. That relationship begins only after you complete intake and sign our Consent for Services.

Amare ICS does not provide emergency or after-hours crisis services, and this website and our contact channels are not monitored for emergencies. If you are in crisis or in danger:

• Call or text 988 (Suicide & Crisis Lifeline, available 24/7 in English and Spanish)
• Call 911
• Go to the nearest emergency room

Amare ICS serves adults 18 and older and adolescents ages 12 to 17. Clinical services are provided by telehealth only, to people who are physically located in Arizona at the time of each session. Services for anyone under 18 require written consent from a parent or legal guardian.

Amare ICS also offers behavioral health consulting to organizations, provided under a separate written consulting agreement. Consulting services are advisory only and do not include direct clinical services to any organization's residents or clients.

Amare ICS is a supervised private practice. It is owned and managed by a master's level, non-independent licensee under Board-approved clinical supervision pursuant to A.A.C. R4-6-217. The Board-approved clinical supervisor of this practice is Ryan Olson, LCSW.

The contact form, regular email and text messages are not secure channels for health information. Please share only your name, contact details and a general reason for reaching out. Once you become a client, our communication moves to our secure client portal.

Amare ICS is a private-pay practice and does not bill insurance or AHCCCS. Fees, payment, cancellation and other service terms are explained in our Financial Agreement and in your Good Faith Estimate, both provided before your first session. Fees shown on this website may change; the fees in your signed agreement are the ones that apply to you.

Under the federal No Surprises Act, you have the right to receive a written Good Faith Estimate of the expected cost of your care before services begin. Health care providers must give this estimate to people who don't have insurance or who aren't using insurance. Because Amare ICS doesn't bill insurance, every client receives one.

• When you'll receive it: within 1 business day of scheduling, if your first appointment is at least 3 business days away, or within 3 business days of scheduling, if it is at least 10 business days away. You can also ask for an estimate at any time, even before scheduling, and receive it within 3 business days.
• What it covers: the expected cost of the services you plan to receive, such as individual, couples, family or adolescent therapy, or support groups, for up to 12 months, at the fee you will actually pay, including Income-Based Program fees if you are enrolled. It covers Amare ICS services only. It is an honest estimate, not a contract or a guarantee, and your actual costs may change with your needs and attendance. If your services, fees or session frequency change significantly, or after 12 months, you will receive an updated estimate.
• If your bill is much higher: if your bill from Amare ICS is at least $400 more than your Good Faith Estimate, you can dispute the bill through the federal patient-provider dispute resolution process. You have 120 days from the day you receive the bill to start, and there is a $25 administrative fee. Filing a dispute will not affect your care at Amare ICS in any way. Keep a copy or a picture of your Good Faith Estimate.

Questions about your estimate? Contact us at info@amareics.com or (928) 940-2120. For more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises or call 1-800-985-3059.

To protect client privacy and follow professional ethics, Amare ICS does not ask clients for testimonials or reviews.

Amare ICS does not discriminate based on race, color, national origin, ethnicity, immigration status, sex, gender identity or expression, sexual orientation, age, disability, religion, marital status, pregnancy, socioeconomic status or source of payment. Services are available in English and Spanish, and disability accommodations are provided at no cost.

If you have a concern about your care, please contact us first so we can work to resolve it: info@amareics.com or (928) 940-2120. You may also contact the Arizona Board of Behavioral Health Examiners at any time:

• Phone: (602) 542-1882
• Website: www.azbbhe.us (online complaint form available)
• Mail: 1740 W Adams St, Suite 3600, Phoenix, AZ 85007

For privacy concerns, contact privacy@amareics.com or (928) 940-2120. You may also contact the U.S. Department of Health and Human Services, Office for Civil Rights, at 1-800-368-1019 or www.hhs.gov/ocr. Filing a complaint will never affect the care you receive.

The text, logo, images and design of this website belong to Amare ICS or are used with permission. You may view and share pages for personal, non-commercial use, but you may not copy, change or sell them without our written permission.

This website may link to other websites, and we use outside platforms for scheduling, our client portal and video sessions. Those platforms have their own terms and privacy policies, and we are not responsible for their content or practices.

We work to keep this website accurate and available, but it is provided “as is,” without warranties of any kind. To the extent allowed by law, Amare ICS is not liable for any damage resulting from your use of this website or reliance on its content.

These Terms are governed by the laws of the State of Arizona and applicable federal law, without regard to conflict-of-law rules. Any dispute arising from these Terms or your use of this website will be brought only in the state or federal courts located in Maricopa County, Arizona, and you agree to that jurisdiction.

We may update these Terms at any time. The date at the top of this page shows the latest version. If you keep using the website after a change, you accept the updated Terms.

Questions about these Terms? Contact Joan Michelle Cordero, LMSW, Amare Integrated Clinical Services, LLC:

• Email: info@amareics.com
• Phone: (928) 940-2120
• Mail: Amare Integrated Clinical Services, 221 S. Mountain Ave., Ste. 219 PMB 1011, Springerville, AZ 85938